Main St. Summitt

Social Media

I produced content and community engagement across the University Club of Chicago's Instagram accounts, including their weddings account. My work spans producing original content, responding to comments and DMs and collaborating with the events team to keep the brand's voice consistent.

Website & Digital Content

I assist with backend edits and content updates for the University Club of Chicago's website. This gives me hands-on experience navigating a CMS, basic HTML coding, and event/email systems to keep club information accurate and up to date.

Wrote and published copy and articles
Added reciprocal club information for members
Made direct backend edits using HTML
Created and managed calendar events for club programs
Set up event registration with accurate member-facing details
Drafted and sent member emails through the club's system

Shopify

I manage and update product listings for University Club of Chicago's Foundation Store on Shopify, including adding and editing items, setting up product variations and pricing, and generating barcodes. I also print and apply barcode labels to keep store inventory organized and accurate.

Member Services & CRM Support

When the Club transitioned to a new CRM, website and app, I served as a point of contact for members navigating the change. This role leaned heavily on customer service and hospitality skills.

Called and emailed members to walk them through setting up new usernames and passwords
Answered questions and troubleshot app, website and login issues
Provided ongoing support as members adjusted to the new system